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Author: Subject: [New] 403 Forbidden error
quibel
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[*] posted on 2-12-2016 at 05:19 AM
[New] 403 Forbidden error


Full Board URL: www.club-k.co.nz/Forums
XMB Version: 1.9.11

I have just had to migrate my website to a new server through my webhost and I am now experiencing 403 forbidden errors (as below)

Forbidden
You don't have permission to access /Forums/index.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


I run a .htaccess which has this in it
redirect 301 /index.htm http://www.club-k.co.nz/Forums/index.php

------------

The error appears when you try to access my site via
www.club-k.co.nz/Forums

but not if you access my site via
www.club-k.co.nz
(I assume this is because my .htaccess)

The error also appears when you click on the "club-k home page" link just under the header (as that is set in the config to go to www.club-k.co.nz/Forums

The error also appears when you log in and out after hitting Login.

---------------

I have never had any issues before on the old site so assume its a setup issue.

I have asked my webhost to check permissions between the old and new site but what else can it be????
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quibel
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[*] posted on 2-12-2016 at 05:22 AM


just after i hit post my webhost called to sak I check my CMS ???

whats that and how do i do that.
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DixieKongJD
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[*] posted on 2-12-2016 at 08:40 AM


CMS is content management system, like WP, Drupal etc.
They probably mean to check files and stuff have been transferred correctly.

I think it's a htaccess issue as you say or there's something incorrectly configured.
Admin doesn't post anymore here it seems.
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lottos
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[*] posted on 2-13-2016 at 05:24 AM


Quote: Originally posted by quibel  
Full Board URL: www.club-k.co.nz/Forums
XMB Version: 1.9.11

The error appears when you try to access my site via
www.club-k.co.nz/Forums

but not if you access my site via
www.club-k.co.nz
(I assume this is because my .htaccess)



Both links didn't result in an error for me, I see:

"Message
Welcome to Club-K.

Currently the website is turned off to allow for migration to a new server.

All going well I hope to have the club forum up and going again by this afternoon 12/02/2016

Sorry for the inconvenience

Quintin"


perhaps it's a caching issue.



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quibel
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[*] posted on 2-13-2016 at 07:07 AM


it was totally toast and I put that up while it was being fixed.

Maybe my ISP has fixed the issue .... it appears to be working at present but being saturday evening i cant contact them till monday now.

Last I left it I had the ISP put html before php and added an index.html file that simply redirects to www.club-k.co.nz/Forums/index.php after 2 seconds.

What I dont understand is why when php was before html that it simply didnt load the index.php by default?
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quibel
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[*] posted on 2-14-2016 at 03:48 AM


my ISP has pointed the site back to the old server for now which is why it is working again .... I wont be able to ge the techs to point it to the new site until after then.

Quintin
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